Return Policy

Returns Process

If for any reason you are not happy with your order, return it to us within 30 days for replacement or a credit towards exchange.

At Mourlot Editions we strive to deliver the finest quality product that we hope you'll fall in love with. However, should you change your mind or are not satisfied, you have 30 days to return your item(s) for replacement or exchange.

Please complete our returns form, or contact us, with your order number handy and the reason for your return or exchange. Upon receipt of your request, we will send you step-by-step instructions on how to complete your return or exchange.

1. Repack the item(s) in original packaging and enclose the returns form with it. Please note the item(s) must be in the original condition in which you received it (them).

2. Once we receive your order, we’ll replace it or credit you the amount towards exchange for another piece.

Recommendations

  • We recommend you keep proof of postage for any returned item(s) as we cannot consider a claim for returned goods lost in transit without one
  • We cannot refund shipping costs (unless the product is faulty or damaged)

  • We cannot offer full refunds for items returned, only replacements or exchanges

Comments, Complaints and Feedback

Here are Mourlot Editions we endeavor to provide a high quality art purchasing experience to all our customers and greatly value your feedback so that we may continue to do so for many years to come. That being said, if for any reason your order has not been that easy, please contact us.

We respond to all complaints within a maximum of 5 working days.